Frequently Asked Questions
When do I receive my login credentials?
After your enrollment is verified and you receive a start date, the parent or guardian will receive a Welcome Email from your school. It will contain usernames and passwords for logging in. If you do not see the email, check your spam/junk folders.
Are you a Charter school?
Yes. Virtual Prep of WV is a virtual charter school approved by the West Virginia Professional Charter School Board. Charter schools are public schools that report to the Professional Charter School Board, and the Board is responsible to the Board of Education for student outcomes. Every Charter school in WV has a 501c3 board responsible for the school.
Does the school offer laptops if I don’t have one?
Yes, there is a question during enrollment that asks if you need a school-provided laptop.
If I haven’t received my computer, who do I contact?
If you have not received your computer by your start date, you will contact the AMP help site for assistance. You can live chat, call, or put in a ticket directly from that website.
What supplies do I need for the start of school?
Have a designated workspace where you can be your best without distraction. Check that your equipment and internet are set up and working correctly. A pen/pencil and notebook are also helpful to have on hand. Your teacher will inform you if you need other supplies once school begins.
Are there live classes? Will my child see other children on camera?
There are live class sessions led by a teacher where you can see other students in attendance, as well as breakout sessions with your teacher(s) to get one-on-one support. All sessions are recorded by the teacher, and you will have access to those recorded sessions after the class.
Can students work at their own pace?
Outside of live class sessions, there is offline time given to each student to complete their assignments. Assignments have due dates that each student is expected to meet, but a student who works at a different pace than another student might use more offline time towards one assignment than the other.
Do you take students with IEPs, and Do you have special education teachers/program?
Yes. We provide a full continuum of special education services for all students identified in need of such support. Our special education leadership and teachers will review any special education documents from your child’s previous school, hold a team meeting that will include the parents/guardians, and develop a plan to ensure the appropriate support is in place.
Who do I contact if I have not heard back about my child’s enrollment?
You may reach out to the enrollment team.
- Call: 304-205-0245
- Email: enrollment@vprepwv.org
When do you send the release of records? Do you notify my current school I am leaving?
When a school receives a records request from us, your previous school must withdraw the student from that school. It is best if the family notifies the previous school that they are withdrawing as each school/state may have documents requiring guardian signatures. It is best to notify the school of your intention to move schools as soon as possible, and they can set the end date accordingly.
What are the business hours?
Monday-Friday, 8:00am-4:00pm
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